Using Transactional Analysis in conflict management
Without noticing it, you find yourself in the midst of a tense interaction. You didn't see that escalation coming up, and it looks like it is too late. You may want to defend yourself, you may want to make yourself respected and heard, you want to get out of it... Transactional Analysis offers you some tools to decipher sensitive situations and help for conflict management.
|Event date||17-09-2020 13:00|
|Event End Date||17-09-2020 14:00|
|Speaker||Quynh Anh Trinh Xuan|